LEADERSHIP IN INSURANCE ANALYSIS (VIDEO)
ABM Systems recently ran a joint breakfast meeting in partnership with Qlik to explore and discuss how analytics is being used by global insurance organisations to improve efficiency and increase profits.
The event was hosted by Simon Kirby the Director of SI Industry Solutions, Financial Services at Qlik, Greg Clarke our CEO and Campbell Brown Client Strategy Director at ABM.
Here is a short video featuring some of the insights and highlights from the event.
In this video, Simon Kirby refers to a saving of 36,000 hours a year for one company due to the automation of data analytics processing.
“That equates to 23 full-time employees. Now they didn’t lose those full-time employees, they took them from manipulating data to asking and answering questions which is what they wanted them to be doing. They actually made them into analysts rather than data crunchers.”
– Simon Kirby, Director of SI Industry Solutions, Financial Services at Qlik
Scott Verral, Head of Data Analytics and Research at HCF referenced the importance of technology and how it supports all of the people associated with an organisation; team members, suppliers, customers and potential customers. At the end of the day, it’s people who are either generating or consuming the insights generated from data. As Scott says, it’s all about the people.
“Recently we put forward an opportunity that saved in the region of a million dollars just by finding an anomaly in some claims data… having them engaged in the data and extracting the value is really important.”
– Scott Verrall, Head of Data Analytics and Research at HCF
Melanie Wind, General Manager, Data & Analytics at iCare spoke of unlocking insights to improve customer outcomes. She speaks of how their company has moved away from a numbers-based way of thinking to a more knowledge-based approach underpinned by data analytics resulting in optimal outcomes for their customers.
“It’s really changing the way we work across the whole organisation. When people have a problem… one of the questions they ask is ‘how can data analytics help me to solve this problem?”
– Melanie Wind, General Manager, Data & Analytics at iCare
We hope to see you at our next Leadership breakfast.
If you would like to speak to one of our Data Specialists, please send us an email or call us on 02 8249 4351.